Festival de les Arts

Festival de les Arts

7 y 8 de Junio '24
Ciutat de les arts i les ciències, València

Shipping of bracelets.

We send the bracelets to your home for free!

This year we do not want you to wait in line to pick up your wristband and that is why all Festival de les Arts wristbands will be sent to the address or collection point provided by the season ticket purchaser during the nomination process.

Wristbands will be shipped starting in January to the address provided by the purchaser with the total amount of wristbands purchased in the same purchase process. Once you have your wristband you must activate it to access the event.

Once you have your wristband you must activate it to access the event.

Steps to follow ↙

Scan with your cell phone the QR code on a wristband.

Click on the Activate button.

Enter your Subscription code (you can find it on the subscription).

Wear the bracelet on the day of the festival.

Bring your ID to the festival, it will be checked that the wristband holder is the season ticket holder.

Do you have any doubts?

From what date does the shipment start?

Wristbands will be shipped between January 8 and February 2. You will receive your tracking link from TIPSA on the day of shipment.

Will all wristbands be shipped?

Yes, all wristbands will be shipped to your home or to the selected TIPSA collection point at no extra cost, shipping is FREE. Thanks to this system, you can forget about queuing at the festival entrance.

How do I change the delivery address?

If there are any errors or missing information in the shipping address you should send an e-mail to clientes.retiro@tip-sa.com and complete it before the shipment is sent.

Who receives the wristbands?

The persons who made the purchase will receive all the wristbands. This person will be in charge of handing out the wristbands to each attendee.

How do I pick up at the TIPSA point?

To pick up the bracelet shipment at a Pick up point you must wait 24h (one working day) once you have received the shipping notification email from TIPSA. From that moment you have 15 days to pick up your bracelet/s.

How can I check the supplements linked to the subscription?

You can scan the QR code on each bracelet and a link will appear with the name of each bracelet and the associated accessories.

How do I make a name change after receiving the bracelet?
When a name change is made, the wizard information is automatically updated. You only have to give the wristband to the new assistant so that he/she can access without any problem by showing his/her ID card.
How do I activate the bracelet?

Scan with your cell phone the QR code on a wristband.

Click on the Activate button. Enter your Subscription code (you can find it on the subscription). Wear the bracelet on the day of the festival. Bring your ID to the festival, it will be checked that the wristband holder is the season ticket holder.
What do I do if I lose the bracelet?

It is very important that you do not lose your wristband, as without it you will not be able to access the festival.

How do I pick up the bracelet for my child?
All minors between the ages of 0 and 9 years old must pass through the accreditation center to pick up their festival wristband. All minors must fill out the following minor authorization form in order to gain access to the festival.
How do I know that my wristband is the official festival wristband?
Official wristbands will only be sent through authorized TIPSA channels, and the promoter will not be responsible for wristbands not purchased through these channels. The bracelet has a chip that is unique and non-transferable, guaranteeing its authenticity.